Changi Dollar Voucher

Your transit experience in Singapore is now more rewarding. Redeem Changi Dollar Voucher valued from S$20 when you transit through Singapore, from now until 31 March 2017. Find out more about this great offer at the Singapore Airlines official website.

 

Who is eligible?

Singapore Airlines, SilkAir or Air New Zealand customers whose point of origin, as stated in their e-tickets, is one of the following countries:

Australia, Bangladesh, Brunei, Cambodia, China (Mainland), Europe including Russia and Turkey, Hong Kong, India, Indonesia, Japan, Laos, Malaysia, the Maldives, Myanmar, Nepal, New Zealand, the Philippines, South Africa, South Korea, Sri Lanka, Taiwan, Thailand, the United Arab Emirates, the United States of America or Vietnam.

 

  • Passengers must be on transit on both legs of their journey, which means Singapore is neither the point of origin nor the end destination. Transit passengers on one-way journey or ticket are not eligible.
  • For instance, a passenger whose itinerary is ‘London – Singapore – Sydney vv’ is eligible but a passenger whose itinerary is ‘London – Singapore – London’ is not eligible. A one-way journey ‘London-Singapore-Sydney only’ is not eligible.
  • Passengers must be on transit in Singapore on both legs of their journey, which means Singapore is neither the point of origin nor the end destination. Transit passengers on one-way journey or ticket are not eligible.
  • For instance, a passenger whose itinerary is ‘London – Singapore – Sydney vv’ is eligible but a passenger whose itinerary is ‘London – Singapore – London’ is not eligible. A one-way journey ‘London-Singapore-Sydney only’ is not eligible.
  • Passengers’ e-ticket numbers must begin with 618, 629 or 086. Passengers must be travelling on flights operated by Singapore Airlines or SilkAir, both into and out of Singapore. Any connecting flight into or out of Singapore that is not operated by Singapore Airlines or SilkAir must be operated by Air New Zealand, specifically flight numbers SQ4281, SQ4282, NZ281 or NZ282 or Scoot, specifically flight numbers TZ591 or TZ592.
  • Passengers who are on transit in Changi Airport for only one leg of their journey, it must be a round trip within a single e-ticket where passenger travels by land or sea from Singapore to the next country or vice versa (to show proof), as well as originates and returns to the same country by air via Changi Airport. Instances would be that;
  • “Mumbai – Singapore, Kuala Lumpur – Singapore – Mumbai” AND Singapore – Kuala Lumpur is by land/sea AND in a single e-ticket, is eligible.
  • “Shanghai – Singapore – Perth, Singapore – Shanghai” in a single ticket BUT “Perth – Singapore” is not by sea, is not eligible;
  • “Beijing – Singapore, Bangkok – Singapore –Shanghai” in a single ticket is not eligible, as the end destination city (Shanghai) is different from the originating city (Beijing);
  • “New Delhi – Singapore – Kuala Lumpur, Singapore – New Delhi” in different tickets is not eligible.
  • Changi Dollar Value (CDV) vouchers can only be claimed once, on either leg of the passenger’s itinerary, regardless if it was issued over two or more separate e-tickets. For instance, a passenger who has separate e-tickets issued for his itinerary, ‘London – Singapore – Sydney vv’, can claim his CDVs either upon his arrival in Singapore from London OR upon his arrival in Singapore back from Sydney.
  • For passengers whose transit itinerary (through Singapore) was issued over two or more separate e-tickets, all e-tickets must be presented to the iShopChangi Collection Centre counter staff. Passengers without all the necessary documents will not be entertained.
  • Passengers must have at least 1 of their transit duration in Changi Airport to be within 24 hours. This is calculated from the Scheduled Time of Arrival (STA) of the arriving flight to Changi Airport to the Scheduled Time of Departure (STD) of the connecting departure flight out of Changi Airport.
  • Children must be above 2 years old at the point of ticket issuance and have their own seat, which means that their seat is not shared with their parent/guardian.Where can I use the voucher?

 

Exclusion List

  • Public area: All hotel reservation counters, Avis car rental counters, Hertz car rental counters, M1 shop outlet and counters and Passenger Meeting Services counters
  • Transit area: All Hermes outlets in all terminals, left baggage counters in Terminal 2 & 3 and the SATS Rainforest Lounge in Terminal 1
  • Both public and transit areas: All money-changing counters, NTUC outlets, Cold Storage outlets, Cheers outlets, 7-11 outlets, Presto Drycleaners and The Haven.

With effect from 1 August 2016, pursuant to Section 9A of the Tobacco (Control of Advertisements and Sale) Act (Cap. 309), Changi Dollar Vouchers (CDVs) cannot be used for the purchase of tobacco products in Changi Airport.

Other terms & conditions

  • The CDV is only valid for use till 31 March 2017 and request to replace, extend or refund will not be entertained
  • Passengers can collect the CDV for their current trip only, and while stocks last
  • Retrospective collection for past trips of advance collection for future trips will not be entertained.
  • Multiple CDVs may be used for payment.
  • CDVs may not be used with ongoing in-store promotions.
  • CDVs can be used in conjunction with Singapore Airlines’ Boarding Pass Privileges.
  • Changi Airport Group reserves the rights to change these terms and conditions at any time without prior notice.
2016/2017

How To Book

  • 1

    Book a flight with Singapore Airlines or SilkAir

  • 2

    Proceed to the iShopChangi Collection Centres which are situated near the GST Refund counters in the transit areas of Terminals 2 and 3

  • 3

    Present your passport, boarding passes and e-ticket(s) showing your full itinerary

  • 4

    The iShopChangi Collection Centres are open for 24 hours.

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