Changi Transit Privileges

About This Package

Your transit experience at Singapore Changi Airport is now more rewarding! Until the 31st March 2020, you will receive a S$20 (£11) Changi Transit Privileges voucher to offset your shopping during your transit at Changi Airport, when you travel on Singapore Airlines, SilkAir or Air New Zealand.

This reward is valid for use at all retail and service outlets in the transit and public areas of Singapore’s Changi Airport (exclusions apply), or can be redeemed for one-time access to the Ambassador Lounge at Terminals 2 or 3 for up to two hours. The Ambassador Lounge provides shower facilities (including basic toiletries), light refreshments, reading material and complimentary WiFi.

Our favourite places to spend your Changi Transit Privileges voucher:

1- Shills Cosmetics and Perfumes Duplex Store and Beauty Loft

2- Long Bar by Raffles 

3- Access to the Ambassador Transit Lounge

4- Candy Empire (Sweets and Chocolate)

5- E-Gadget Mini (Electronics and Tech)

6- Chomel (Affordable Jewellery, Bags, Scarves)

7- Fashion Avenue

8- Hugo Boss

9- Kipling (Bags)

10- Kidztime (Toys)


See the full list of outlet stores here


Who is eligible?

Passengers’ e-ticket numbers must begin with 618 or 629 or 086, and must be travelling on flights operated by Singapore Airlines or SilkAir for both into and out of Changi Airport. Any connecting flight into or out of Changi Airport that is not operated by Singapore Airlines or SilkAir must be operated by Air New Zealand (specifically flight numbers SQ4281, SQ4282, NZ281 or NZ282) or Scoot (specifically flight numbers TR597 or TR596)

  • Passengers must be on transit in Changi Airport on both legs of their journey, which
    means Singapore is neither the point of origin nor the end destination. Transit
    passengers on one-way journey or ticket are not eligible. For example, a passenger
    whose journey is:
    (i) “London – Singapore – Sydney – Singapore – London” is eligible;
    (ii) “London – Singapore – London” is not eligible;
    (iii) A one-way journey “London – Singapore – Sydney only” is not eligible.
  • Point of origin refers to the country of the departing flight on participating airlines before
    you arrive at Singapore for your entire trip.
  • Transit means a layover at Changi Airport of not more than 24 hours. This is calculated
    from the Scheduled Time of Arrival (STA) of the arriving flight into Changi Airport to the
    Scheduled Time of Departure (STD) of the connecting departure flight out of Changi
  • Passengers who are in transit at Changi Airport for only one leg of the journey must
    originate and return to the same country by air via Changi Airport. Such passenger must
    present proof of travel by land or sea from/to Singapore and three (3) flight sectors via
    Changi Airport issued in a single e-ticket. For example, a passenger whose journey is:
    (i) “Bombay – Singapore, Kuala Lumpur – Singapore – Bombay” AND Singapore –
    Kuala Lumpur is by land or sea AND flight sectors are issued in a single e-ticket, is
    (ii) “Beijing – Singapore, Bangkok – Singapore –Shanghai” AND Singapore – Bangkok
    is by sea AND flight sectors are issued in a single e-ticket, is eligible;
    (iii) “Shanghai – Singapore – Perth, Singapore – Shanghai” in a single ticket BUT
    “Perth – Singapore” is by other airline, is not eligible;
    (iv) “New Delhi – Singapore – Kuala Lumpur, Singapore – New Delhi” in different
    tickets is not eligible.
  • Passengers must be above 2 years old at the point of ticket issuance and have their own
    seat, which means that their seat is not shared with their parent or guardian.

Where can I use the voucher?

The Changi Transit Rewards are valid for one-time use at all retail, food and service outlets located at the transit and public areas excluding outlets indicated in the Exclusion List. It can also be redeemed for one-time access to Ambassador Lounge at Terminals 2 and 3 for up to two hours. Lounge usage includes showers with basic toiletries, light refreshments, free flow international reading materials, as well as complimentary Wi-Fi.

For passengers eligible for S$40 Changi Transit Rewards, you would receive a second S$20 Changi Transit Rewards which will be valid for one-time use to redeem Liquor, Tobacco, Perfumes or Cosmetics purchases only.

Where do I redeem the vouchers?

Eligible passengers can proceed to the iShopChangi Collection Centres which are open 24 hours daily in the transit areas of Terminals 2 and 3. Please present your passport, boarding passes and all e-tickets showing your full itinerary as well as booking confirmation of your land and sea transfers to collect.

See all terms and conditions


How To Book

  • 1

    Book a flight with Singapore Airlines or SilkAir

  • 2

    Proceed to the iShopChangi Collection Centres which are situated near the GST Refund counters in the transit areas of Terminals 2 and 3

  • 3

    Present your passport, boarding passes and e-ticket(s) showing your full itinerary

  • 4

    The iShopChangi Collection Centres are open for 24 hours.

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